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Apollo Hiring Customer Support (English & Hindi Fluency is Mandatory) @ Apollo Hospitals

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 Apollo Hiring Customer Support (English & Hindi Fluency is Mandatory)

Job Description

Apollo Telehealth Services is hiring for Customer Care Executive for Voice Process.


Position: Customer Support Executive


Qualification: Any Graduate or Intermediate with Experience of 6 months - 4 years in Voice Process and Sales


Interview Location: Madhapur, Hyderabad (Landmark: Durgam Cheruvu Metro Station)


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Work Location: SANDHYA ELITE, Narsing Nanakramguda Service Rd, Financial District, Hyderabad, Makthakousarali, Telangana 500032

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Mandatory Documents:


1. Updated resume

2. Aadhar Copy


Call Center Executive Job Responsibility :

1. Identifying Customers needs, Clarify information, research each issue and provide solutions.

2. Follow Communication Scripts when handling different topics.

3. Build Sustainable relationships and engage customers by taking the extra mile.

4. Keep records of all conversations in our call centre database in a comprehensive way.

5. Should be able to coordinate with various teams to ensure smooth service to customers


Requirements:

1. Previous experience in Customer Support role.

2. Strong Phone & Verbal communication skills along with active listening.

3. Customer focus and adaptability to different personality types.

4. Ability to multitask, set priorities and manage time effectively.

5. Flexible to work in Rotational shifts in Night shift as well for Male's.(NO night shift for Female candidate)

6. Good typing skills.

Note:

*******Excellent command on English and Hindi is mandatory with fluency.

** Interested candidate can share your updated resume on what's app @ 8121015***,

86398 39227, 83099 62237

Company Website URL: http://www.apollotelehealth.com/

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: Apollo Hospitals
Location(s): Hyderabad

+ View Contact

Keyskills:   Customer Support voice process Domestic process Bpo Voice Telecalling Bpo Customer Relationship domestic bpo customer service International Voice process Outbound Process Contact center

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₹ 2.5-3 Lacs P.A

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Apollo Hospitals

ApolloHospitalsEnterpriseLtd,Unit:Apollo Tele Health Services Apollo TeleHealth Services aims at providing a successful working model of telemedicine which self-propagates throughout India and into the developing world. It will provide a channel for continuous access to the most sophisticated m...

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