Hiring Customer Relationship Manager @ Icici Lombard - Vashi, Mumbai @ ICICI Lombard

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Hiring Customer Relationship Manager @ Icici Lombard - Vashi, Mumbai

ICICI Lombard
0 - 3 years
Mumbai
8 months ago
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Job Description

Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call.
Ability to understand and handle irate customers
Smoothly operating telephone equipment & automatic dialing systems .

Required Candidate profile

5 days working, 2 days off
Rotational shifts, and rotational week-offs
Timings for males-24*7 (any 9.5 hrs during the day)
Timings for females-any 9.5 hrs between 7AM to 8:30 PM HR- 861 760 2***

Job Classification

Industry: Banking
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: ICICI Lombard
Location(s): Mumbai

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Keyskills: Customer Service BPO Inbound Customer Service Handling Customer Queries CRT Customer Satisfaction KPO Inbound Customer Management Customer Relationship Customer Support CSE Customer Care Customer Complaints Customer Retention Customer Queries Customer Handling CRM

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₹ 1-3 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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ICICI Lombard

ICICI Lombard General Insurance Company Limited ICICI Lombard General Insurance Company Ltd is India's leading private sector general insurance company. We are a 74:26 joint venture between ICICI Bank Limited and Lombard Canada Inc. As a part of ICICI Group, we are well known for our innova...

Hiring Customer Relationship Manager @ Icici Lombard - Vashi, Mumbai @ ICICI Lombard

Home > Customer Success, Service & Operations - Other