Greeting from Teleperformance...!
Looking for immediate joiner
Candidate must have experience in voice process, customer service, knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably.
Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations. Excellent communication skills in English. Minimum 2 years' experience in Voice process
Salary upto 4 LPA
Loangauges: English, Telugu, Kannada, Tamil & Malayalam
Contact HR:- Yamanur K- 9449900*** or WhatsApp your CV. ya*************i@te****************s.com
Keyskills: Team Handling Collections Process Collection Management Banking Collection Bfsi Debt Collection Credit Card Collection Loan Collection Team Leading Debt Recovery Credit Collection Tele Collection