Monitoring-Operations Support-Infrastructure Monitoring
- Zensar
- 6 - 8 years
- Kolkata
- 29 days ago
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Job Description
- Understanding of Event management concepts; like Event indication, Event classification, Event detection, Event logging, Event filtering or correlation, Event response, Event closure and Event resolution
- Understanding of advanced Event management concepts like; Event Aggregation, Correlation, Deduplication and Enrichment
- Expertise of pattern matching (NLP), anomaly detection, trend forecasting
- Understanding of statis (rule based) & dynamic (machine learning) correlation. Familiarity of rule writing logic.
- Familiarity with machine learning concepts like seasonality analytics and time series correlation
- Manual versus system event handling
- Event management system integration with ITSM systems like ServiceNow
- Knowledge of monitoring tools/infrastructure and event management integration with understanding of ITIL and Ticketing Process.
- Proactive Problem Management, Efficient Resource Allocation, Automation and Orchestration, Big Data Analytics, Self-healing and Autonomous IT Operations.
- Should be open to work in 24/7 rotational support
- Experience designing and implementing client facing solutions leveraging involving Multiple Monitoring Tools, Manage Engine, Moogsoft, Big panda and ServiceNow.
- Ready to work on any other AIOps platform.
- Experience of performance compliant design, sustainable solution architecture
- Experience in implementing and integrating enterprise software applications.
- Analyze and evaluate alternative solutions and recommend cost effective and efficient solutions
- Design and develop data models to support process integrations
- Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments.
- Business analysis and requirements gathering abilities.
- Ability to learn technology quickly through instruction and self-training including multitask and time management.
- Practical experience with agile methodologies/tools
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QA
Role Category: DBA / Data warehousing
Role: Database Architect / Designer
Employement Type: Full time
Contact Details:
Company: ZensarLocation(s): Kolkata
Keyskills: Solution architecture Ticketing Automation Business analysis Event management Problem management Agile Scheduling IT operations Monitoring
Zensar
Zensar Technologies Limited Zensar Technologies is among the top 25 software and BPO services providers in India. It is an RPG Group company. Headquartered in India, Zensar Technologies has marketing presence in US, Europe and Asia Pacific regions. The company has operations and a customer bas...
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