Hdfc Bank hiring - Collections Manager - Vacancies across AP & TG
- Hdfc Bank
- 3 - 8 years
- Karimnagar
- 9 months ago
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Job Description
Role & responsibilities
- Manage and deliver monthly performance in terms of resolution, roll backs as per the target set for the assigned portfolio
- Review field follow-up for the portfolio managed towards achievement of target set
- Effectively address disputes, expired etc cases to prevent any probable escalation and highlight sensitive accounts to Supervisor to prevent the same
- Ensure trails updates are recorded in web-collections for follow-up on skip marking, deceased specifically apart from follow-up on normal portfolio
- Ensuring timely allocation and field follow-up
- Ensure 100% compliance of critical items like DRA certification / police verification etc.
- Code of conduct to be followed by the vendor across aspects of field and tele calling
- Ensure that calls are made on the portfolio thru recorded lines during the month at the agency and field visit updates are available in the web-collections. Call recordings have to be validated and updated in the visit report submitted to the agency
Preferred candidate profile
Must have Financial Collections / Recovery exposure
Must be Graduate
Planning and Organizing Skills
Communication & Knowledge of Competition & Current trends in financial Industry
Job Classification
Industry: BankingFunctional Area / Department: BFSI, Investments & TradingRole Category: LendingRole: Collection / Recovery ManagerEmployement Type: Full timeContact Details:
Company: Hdfc BankLocation(s): Karimnagar+ View Contact
Keyskills: Collection Management Collections Strategy Collections Recovery Recovery Management Debt Management Npa
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