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International voice process @ Trigent

Home > Voice / Blended

 International voice process

Job Description

Only for candidates residing in MUMBAI


Job Description:

  • The responsibility of an advisor as customer service associate will be to assist your customers end to end, for any queries around billing and package related. High attention to details, accuracy, and quality. Ability to multi-task in usage of different applications and tools.
    Any graduate from Govt. recognized universities
  • 10+2+3 Diploma Holder (equivalent to Graduation) from Govt. recognized universities
  • Good customer service skill with command on written communication skills
  • Ability to multi-task in usage of different applications and tools Typing speed of (30 to 45 words per minute)
  • 10+2 Under-graduates with minimum 6 months prior International call center experience preferred
  • Other criteria as decided by Business - defined in Silverback Hiring Criteria document
  • Prior international call center work experience preferred Non-call center work experience would be irrelevant

Note:

  • WFO
  • 5 days week 2 days rotational offs
  • CTC upto 4.8LPA
  • Candidates must have excellent communication with experience in International Voice Process/International BPO
  • Non-call center work or Domestic voice experience would be irrelevant
  • NIGHT SHIFT
  • Two way Cab facility will be provided

Regards

Nagrathna_G

Recruitment specialist

7892759***


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Trigent Software
Location(s): Mumbai

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Keyskills:   communication skills International Call Center Voice Process british telecomunication concentrix Omega US Process Customer Support Teleperformance International Process International Voice Amazon International Voice Process International Calling International BPO

 Fraud Alert to job seekers!

₹ 2-4.75 Lacs P.A

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Trigent

Company ProfileTrigent Software LimitedCMMI Level 4 software company