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International Premium Process || Gurgaon || Virtual Interviews @ Teleperformance

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 International Premium Process || Gurgaon || Virtual Interviews

Job Description

Roles and Responsibilities

  • Handle international premium process calls from customer across BPO industries.
  • Provide exceptional customer service to resolve customer queries and concerns.
  • Work on an international voice process, ensuring seamless communication with customers worldwide.
  • Collaborate with team members to achieve daily targets and goals.
  • Maintain accurate records of all interactions with customers using CRM software.

Desired Candidate Profile

  • 0-1 year of experience in a similar role (preferably).
  • Excellent communication skills for handling international calls.
  • Ability to work flexible shifts, including evenings and weekends (as per business requirements).
  • Strong problem-solving skills for resolving complex customer issues.
  • Basic computer knowledge for navigating CRM systems
  • Should be comfortable for the work from the office

Interview Rounds-


  • HR Round
  • V&A
  • Operation Round
  • Versant-Voice
  • Versant-Written

Benefits-

  • 5 Days Working
  • 2 rotational Week Off
  • Both Way Cab Facilities
  • PLI
  • Salary Range- 28K to 35K (CTC)

For more details, please contact HR Saptom-6296528***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Noida, Gurugram

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Keyskills:   Customer Support International Voice Process International BPO

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₹ -4 Lacs P.A

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Teleperformance

Company Name: Teleperformance Location IndoreHR Contact Details: Name: Vivek Peter Contact Number: 7351360074 Kindly what's app your resumes on the numberEmail; vivek.peter@teleperformancedibs.com also mail us your resumes.