Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Hiring Senior Analyst For Property And Casualty Insurance !!ctc 10lac @ Rivera Manpower

Home > Customer Success, Service & Operations - Other

 Hiring Senior Analyst For Property And Casualty Insurance !!ctc 10lac

Job Description

Warm Greetings from Rivera Manpower Services ,


WORK LOCATION : Bangalore


Note : Candidates who are willing to Relocate to Bangalore Can apply


JD for Senior Process Analyst (Service Support Manager)
I.
Position Summary
Service Support Manager playa crucial role in
Managing customer support operations
Ensuring high-quality service delivery
Promoting customer satisfaction
They combine technicalexpertise, leadership skills, and a customer-centric approach to drive
excellence in service support within an organization.
II.
Primary Responsibilities Act as the primary point of contact for the branch, providing comprehensive support
Responsible for end to end support of the policy lifecycle services
Participate in renewalreview meetings alongside Producer, CSM and sales team
Support a team of 5-7 Client Service Managersat the branch
Take Proactive measures to initiate pre and post-renewal activitiespromptly
Monitor and follow up on triggeredactivities, ensuring their accuracyand timely completion
Handle queries effectively, aiming to minimize re-work at service center
Collaborates with branch to identify time consuming activities that can be offshored toservice
center
Foster and maintain a positive relationship with branch staff to enhance the overall customer
experience

Skills and Competencies
Excellent Written and Oral communication skills
Interpersonalskills
Proactive
Ownership and Accountability
Insurance domain knowledge
Logicalthinking and decision making
Minimum Qualifications and Experience


Graduate with 3+ years of experience in an Insurance domain (P&C /BFSI)
Insurance certification good to have
Transition/onboarding of service - good to have
SPOC - Single Point of Contact role for operations - good to have
Onshore travel experience good to have

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: Rivera Manpower
Location(s): Hyderabad

+ View Contact

Keyskills:   US insurance Property And Casualty Insurance Property And Casualty Marine Insurance Insurance Claims motor insurance Property Claims international voice commercial insurance Property Insurance insurance voice

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ 6-10 Lacs P.A

Similar positions

Hiring For Admission Counselor Jobs In Delhi || Day Shift-sal Upto 35k

  • Cita Immigration
  • 1 - 5 years
  • Delhi, NCR
  • 1 day ago
₹ Not Disclosed

Travel Consultant || Voice Process || Walk in @ Noida and Gurugram

  • Business Process
  • 0 - 4 years
  • Noida, Gurugram
  • 4 days ago
₹ 2-3.5 Lacs P.A.

Quality Analyst(Fresher/Exp) || Walk-in || Gopanpally

  • Wipro
  • 0 - 2 years
  • Hyderabad
  • 6 days ago
₹ 2-2.75 Lacs P.A.

OP Operations and Patient Experience - Manager

  • Manipal Hospitals
  • 8 - 12 years
  • Mysuru
  • 11 days ago
₹ .5-10 Lacs P.A.

Rivera Manpower

Rivera Manpower Services We currently hire for Ernst Young (EY) / IBM / Dell / Hewlett-Packard (HP) / Siemens / Infosys / Amazon / American Express (AMEX) / HGS / Gallagher Solutions / Capita Solutions / Altisource / First Advantage / JP Morgan Chase / Pole to Win (Japanese based company) / 24[7...

IndigoJobs.in © 2026

For enquiries: contact(at)indigojobs.in

We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in