Job description :
The Technical Support Representative Supervisor role is the Single Point of Contact (SPOC)
for the IT support team.
Leading the TSRs that work in a fast-paced environment, and respond to incoming phone
calls, chat support, monitoring alerts, and customer submitted tickets within defined Service
Level Agreements (SLA).
Regards
Mahalakshmi N
9381285***
nu***************i@te******e.com
Keyskills: technical support Team Leading active directory troubleshooting Networking Skills communication skills