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Desktop Support Engineer - Permanent Role @ Pes Hr Services

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 Desktop Support Engineer - Permanent Role

Job Description

    We are a leading IT Services Company and require for our Banking client Desktop support Engineer with 6 months to 1 year experience. The job is day time.  No shifts. site - bank. work location GONDAL ROAD, RAJKOT.  Excellent work environment.  The candidate should maintain Desktop and Laptop and networking for a 50 seat office. 

     

    Please rush your cv to hidden_email / hidden_mobile 

     

    Role : Desktop Support System Engineer

    Primary responsibilities :

    • Branch Visits of assigned branches in the base location and nearby cities.
    • Troubleshooting for desktops, laptops, Lan, Switch, Passbook kiosk, Outlook and printers in terms of hardware and configuration issues of assigned branches.
    • Ensure timely resolution of escalated support requests, maintaining a high level of customer satisfaction (CSAT).
    • Collaborate with other IT teams to resolve complex technical issues.
    • Monitor and track incidents and request tickets to ensure timely resolution and adherence to service level agreements (SLAs).
    • Enforce IT security policies and practices, including user access controls, data protection, and compliance with regulatory requirements.
    • Periodic business user connect & tracking of actionable.
    • Engineer should be well versed in remote support. 
    • Engineer should have good communication skill and technical knowledge. 
    • Engineer should have Excellent problem-solving and multitasking skills.
    • Physical Asset verification Activity
    • Monday to Saturday working on general shift & on requirement basis on holidays as well.

     

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Network / System Administration
Functional Area: Not Specified
Role/Responsibilies: Desktop Support Engineer - Permanent Role

Contact Details:

Company: PES HR Services
Location(s): Rajkot

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Keyskills:   windows system administration printers windows server windows security printer support network administration laptop support windows administration networking desktop support

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Pes Hr Services

Company is one of the leading names involved when it comes to offering solutions pertaining to the web in order to cater with the demands of the corporate world. With a team of dedicated individuals and the trust that our customers have in us, we have reached the great heights. With a well-establish...