We are looking for an experienced Technical Writer to join our NSP Documentation Team in Bangalore. In this role, you will create clear, user-focused technical content including user guides, developer documentation, in-product help, and video scripts to support our innovative network management solutions. You ll work closely with global R&D teams in an Agile environment, manage multiple projects, and contribute to high-quality product documentation that enhances the user experience.
You Have:
Minimum 10 years of experience in technical writing with a strong command of topic-based authoring.
Excellent written and verbal communication skills with the ability to convey complex concepts clearly.
Proficiency in XML authoring tools and Markdown.
Hands-on experience with Git for version control. Familiarity with Agile development processes and collaboration within scrum teams.
Strong research and analytical skills to gather and validate technical information.
Experience using Jira and Confluence for project and content management.
It would be nice if you also had:
Experience in the telecommunications or network management domain.
Ability to write video scripts and develop interactive in-product help. Working knowledge of Python or JavaScript.
Develop accurate, topic-based documentation including user guides, developer guides, installation manuals, and troubleshooting guides.
Collaborate with R&D, QA, and PLM teams in an Agile environment to align content with product development.
Research and analyze complex network management features to gather source information.
Create interactive in-product help and write scripts for instructional videos.
Revise and maintain documentation to reflect feature updates and customer feedback.
Ensure content quality, consistency, and compliance with company documentation standards.
Use XML authoring tools, Markdown, and version control systems like Git.
Manage documentation tasks using Jira and collaborate via Confluence.
Adapt quickly to shifting priorities and contribute creative solutions in a fast-paced environment.
Job Classification
Industry: Telecom / ISP Functional Area / Department: Content, Editorial & Journalism Role Category: Content Management (Print / Online / Electronic) Role: Technical Content Developer Employement Type: Full time