CERTIFICATION No data available Job DescriptionJob Title: Process Coach ARLocation: HyderabadJob Summary: We are seeking an experienced Process Coach: AR in Revenue Cycle Management (RCM) for AR Process into Hospital Billing (UB04). The Process coach will provide expert guidance, drive process improvements, and ensure compliance with regulations.Key Responsibilities:
Understand the quality requirements both from process perspective and for targets
To Train effectively the New joiners on Medical Billing concept with the guidelines.
Identify a method to achieve the quality targets and implement the same in consultation with operations manager / Team Manager
Collect data on individual transactions (chart, claim, EOBs etc) on the errors
Provide face to face feedback and also send emails with the type of errors etc. on daily basis
Coach employees to minimize errors and improve performance
Provide inputs to the training team on common mistakes made to enhance training curriculum
Test files/batches for new clients/processes to be processed as part of familiarization
Generation of QA reports on a daily basis
Attainment of Internal & External SLA as per Process Defined.
Strict adherence to the company policies and procedures.
Qualifications/Criteria:
Education: Any Bachelors degree.
Experience: 3.5+ years in medical billing and RCM in AR Domain (Hospital Billing UB04 Experience Mus t).
Skills: In-depth knowledge of RCM processes, strong analytical and communication skills, and proficiency in relevant software.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & Operations, Role Category: Operations SupportRole: Operations Support - OtherEmployement Type: Full time