Senior Desktop Administrator
- Solugenix
- 5 - 10 years
- Hyderabad
- 9 months ago
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Job Description
Senior Desktop Administrator
Roles & Responsibilities:
- Work on L2/L3 tickets on ticketing System.
- Setup Laptops and peripherals and test advance hardware issues and software issue including network connections.
- Install and test Laptop software applications and internet browsers.
- Test Laptops to ensure proper functioning of Laptop and other IT Peripherals.
- Train end users on usage of computer hardware and software.
- Experience with:
- Laptop/Desktop Hardware.
- Windows 11, Mac OS.
- Application Softwares like MS Office, Ticketing software (Fresh Service ), Adobe ,Microsoft Teams , VPN Clients , Browsers , Hardening etc.
- Configuring LAN/Wi-Fi Network.
Preferred Certifications:
- Microsoft Certification
- Cisco Certification
- ITIL Certification
Communication:
- Excellent verbal and written communication skills (Must have)
Education & Experience:
- A bachelors degree in computer science engineering, networking or any other related field.
- 5 8 years of working Experience as a Desktop Engineer.
- ITIL v3 certification/experience preferred.
Job Duties:
- Work on tickets on ticketing System.
- Handle daily technical support activities on desktop support, data network and server management.
- Knowledge of Backup, Patch Management, Antivirus Management. (Good to have)
- Active directory, DNS, DHCP, GPO, O365, Teams.
- Network hands-on (Good to have)
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information Security, Role Category: IT SupportRole: IT Support - OtherEmployement Type: Full timeContact Details:
Company: SolugenixLocation(s): Hyderabad+ View Contact
Keyskills: Microsoft Windows Desktop Administration MS Office
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