Service Engineer Job in MNR Solutions Pvt Ltd

Job Description

Key Responsibilities:

Provide technical support and service for Medprimes microscopy products, including installation, maintenance, and repair at client sites across India.

Conduct product demonstrations and technical training for customers, helping them understand and optimize product use.

Diagnose and troubleshoot technical issues promptly and efficiently to minimize downtime for customers.

Collaborate with the sales and technical support teams to resolve client concerns and improve service quality.

Maintain detailed records of service activities and customer interactions in the companys CRM system.

Ensure all services are performed in compliance with company standards and regulatory requirements.

Regularly communicate with clients to ensure smooth operations and build long-term relationships.

Travel extensively within the assigned territory to meet client needs and provide on-site technical support.

 

Skills & Qualifications:

Bachelors degree in Electronics, Biomedical Engineering, or a related technical field.

2-4 years of experience in a service engineering role, preferably within the medical devices or microscopy industry.

Strong knowledge of diagnostic equipment and microscopy products is preferred.

Additional knowledge or experience in software.

Excellent troubleshooting and problem-solving skills.

Willingness to travel across India, sometimes on short notice.

Strong communication and interpersonal skills to engage with clients and internal teams.

Ability to work independently and handle multiple service requests simultaneously.

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   maintenance biomedical engineering service engineering