Store Manager Female Hyderabad - Hyderabad
- Airtel
- 3 - 8 years
- Hyderabad
- 10 months ago
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Job Description
Role & responsibilities
- Store Operations & Audit / Compliance:
- Adherence of Store Operations in line with pre-defined SOPs
- Ensure that the look and feel of the store is as per guidelines/standards
- Track efficient Cash handling; prevent shoplifting / ensure safety and security
- Visual merchandising as per plan / guidelines
- Inventory and stock management to prevent stock-outs or excess Inventory
- KPI reporting as per guidelines and on-time
- Strategic Roll outs:
- Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory)
- Manage closure of current store during refit & conversion
- Profitability:
- To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & up-sell
- To ensure required MIS & tracking at CRO levels
- Manage Store expenses are as per plan
- Provide suggestions /feedback to improve store productivity
- People Development / Team Management:
- To ensure daily roistering & briefing to outsourced store staff
- Ensure that attrition issues (planned & unplanned) are escalated for timely resolution
- Ensure motivation & development of outsourced store staff
- Customer Experience:
- Ensure adherence to CE guidelines
- Manage staff allocation based on demand at point in time
- Personally step in to handle demanding customers
- Provide suggestions for improvements in CE
Decision level
Prime: Final Decision Making authority, accountable to the Management
- Ensure successful running of stores
- Ensuring compliance adherences
- Profitability of the store
Shared: Decisions reached jointly with peers on a collective basis
- Inventory Management and customer experience
- People Development
Contributory: Makes a major contribution to a decision or policy judgment reached by others
Retail effectiveness (noticeability at retail)
Preferred candidate profile
Perks and benefits
Job Classification
Industry: RetailFunctional Area:
Role Category: Retail & B2C Sales
Role: Retail & B2C Sales
Employement Type: Full time
Education
Under Graduation: Any GraduatePost Graduation: Any Postgraduate
Doctorate: Other Doctorate
Contact Details:
Company: AirtelLocation(s): Hyderabad
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Keyskills: Department Management Territory Sales Retail Operations Store Management
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