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Customer Relationship Manager-gold Loan @ Jana Small Finance

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 Customer Relationship Manager-gold Loan

Job Description

Job description


Dear All,


We have opening for Customer Relationship Manager- Gold Loan(CREM) profile across different locations of West Bengal as mentioned below. Please go through the below job description, and if found suitable, you may share your resume at so*******l@ja*****k.com with subject line 'CREM- Preferred Location Name'.


Freshers are welcome if having a knack for sales & open to travel.


Locations- Barackpore, Diamond Harbor, Kalyani, Sithi, Arambagh, Asansol, Durgapur, Katwa, Memari, Tamluk, Thakurpukur, Uluberia




Role & responsibilities

Sourcing Business- Solely responsible to source business through open market

Need to create database of potential customers using lead generation tools

Will work in catchment area and seek out new sales opportunities for driving revenue

Relationship with customers:

Sales Officer need to build and develop good relation with customers and cater their gold loan needs according the requirement

Need to sustain long-lasting relations with customers to focus more renewals of loan.

Promotional Activities:

Need to generate more business for team by conducting promotional activities like distribution of leaflet, canopy activity, ATM activities


Need to conduct activities in residential & industrial places to create awareness of Gold loan amongst people.


Need to ensure all KYC copies are checked with originals and signed OSV, if required need to collect documents from customers residence as per policy requirement.


Industry: BFSI

Role: Sales

Years of experience: 0 to 3

Required Knowledge: Prior experience in gold loan

Required Skills:

Good Team spirit

Inter personal skill

Time / Team Management

Good communication skill


Thanks & Regards

HR Department

Jana Small Finance Bank Ltd

Job Classification

Industry: NBFC (Micro Finance)
Functional Area: NBFC (Micro Finance)
Role Category: Retail & B2C Sales
Role: Retail & B2C Sales - Other
Employement Type: Freshers

Contact Details:

Company: Jana Small Finance
Location(s): Kolkata

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 Fraud Alert to job seekers!

₹ 1.5-3 Lacs P.A

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Jana Small Finance

Jana Small Finance Bank has a long and distinguished history, which stands as a testament to who we are today. For more than a decade, we have actively listened and responded to the needs of our customers.