HR Connect: Ms. Deepti Agarwal - +91-88104-31768
About the Client-
Founded in 2010, by an ex-Microsoft 'techie' with no money but truckloads of relentless passion to make a difference in this world, Lenskart is India's fastest growing eyewear business today. With a rapidly growing business reaching out to over 1,00,000 customers a month via a unique combination of a strong online business as www.lenskart.com, uniquely designed physical stores, as well as a first of its kind 'home eye check up' service, Lenskart is revolutionizing the eyewear industry in India.We are looking for Customer Care Executives that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.Customer Focus
Building Relationship
Achieving sales Vs. Plan & SOP adherence
Location:
Shift timings:-
Best of Luck!
Keyskills: Customer Service BPO Inbound Process day shift Cross Selling Calling Customer Satisfaction Voice Process Inbound Client Satisfaction Customer Relationship Sales Customer Care Chat Domestic BPO Call Center Online Business