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Senior Associate - HR Operations @ The Hackett Group

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 Senior Associate - HR Operations

Job Description

The Senior Associate provide integrated Human Resources services ensuring that people-related issues are managed effectively. The Senior Associate works directly with other operations staff on efforts across a wide range of HR related activities. Senior Associate also functions as a link between various departments and HR processes. The Senior Associate maintains current departmental Statement of purpose (SOPs) and process flows, performs data entry and maintenance of various Human Resources Systems.

Responsibilities

  • Understand the values and vision of the organization
  • Protect the Intellectual Property
  • Adhere to all the policies and procedures
  • Work with other line functions to collect or provide relevant data
  • Partner closely with stakeholders and business leaders to brainstorm, collaborate, and drive new ideas forward
  • Establish and maintain department record keeping requirements and reports
  • Point of contact in answering employee questions in regards to PTO, time and attendance
  • Performs customer service functions by answering employee requests and questions and delivering quality solutions if able, or escalating to a more senior team member
  • Perform manual system changes to employee data when needed
  • Review company employment policies and procedures
  • Revise, develop, implement policy and practices to support business goals and strategies
  • Conduct periodic audits of human resource activities to ensure compliance with policies and procedures
  • Partner with legal department as needed/required and perform other duties to meet business needs
  • Answer non-routine requests for information on policy interpretation
  • Supervise corporate recruiting programs and activities to ensure support of corporate hiring needs and coordination of staffing strategies
  • Create strong, trusting relationships with client teams
  • Ensuring that all HR processes are compliant with Audit requirements.
  • Responsible for generation of accurate employee-related reports for the senior management
  • Handling the employee separation process (off-boarding formalities, termination, team transfers and entity transfers)
  • Ensuring the smooth & efficient operation and management of employee record using the companys ERP
  • Managing On-boarding formalities and documentation

Essential Skills

Job

  • Must be dynamic, flexible and possess perseverance skills
  • Proficiency in customer relationship management is essential
  • In-depth understanding of principles and practices of human resources
  • Hands-on experience in employee relations and day to day operations
  • Good Knowledge of Legal and Statutory Compliances
  • Prior experience with an HRIS database
  • Experience in writing policies and making group presentations
  • Excellent interpersonal skills and computer literacy are essential
  • Must have excellent verbal and written communication skills
  • Must have integrity and the ability to handle confidential information
  • Excellent organizational skills with demonstrated ability to prioritize work activities are essential
  • Must be able to solve problems using sound and accurate judgment

Personal

  • Should have understanding of business objectives and organization structure
  • The candidate must have strong work ethics and trustworthiness
  • The candidate should work accurately with attention to detail by maintaining confidentiality and integrity
  • Must be highly collaborative and team oriented with commitment to excellence

Preferred Skills

Job

  • Should be proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Self-motivated, fast learner with the ability to operate independently
  • Should have proven track record of impacting results throughout career
  • The candidate should be a highly versatile thinker who can assimilate knowledge and has understanding across different industries, products, technologies, disciplines etc.

Personal

  • Demonstrate proactive thinking
  • Should have strong interpersonal relations and expert business acumen
  • Have the ability to work under stringent deadlines and demanding client conditions

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Human Resources,
Role Category: HR Operations
Role: HR Operations - Other
Employement Type: Full time

Contact Details:

Company: The Hackett Group
Location(s): Hyderabad

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Keyskills:   HR Operations Onboarding Exit Management Employee Engagement Employee Life Cycle Employee Grievances

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₹ 10-16 Lacs P.A

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The Hackett Group

ESP provides IT support services across the globe. We understand how to maximise efficiency and effectiveness across a wide range of industries by delivering turnkey services from end user contact through to resolution.