International Voice Process || Customer
- eClerx
- 0 - 3 years
- Mumbai
- 9 months ago
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Job Description
About us :
eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs 13,000 people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.
@ https://eclerx.com/
Hiring Candidates for an International Voice Process.
Desired Skills and Experience:
- Experience required - Freshers to 3 Years
- Location- Navi Mumbai - Airoli
- Salary Per month - 19,700 + 3600 = 23,300k Gross
- Education:- Candidates that fit in the below criteria can apply
- Technical Background (B.E./B.Tech./B.Sc. IT.) || Should be a graduate from the current year to last 3 years
- Non-Technical (BA/B.Sc./B.Com/BCA/BBA) || Should be a graduate from the current year to the last 5 years
- 10th + Three-year Diploma || Should be a graduate from the current year to the last 3 years
- Educational documents required - Candidate must have all semesters and Final year Marksheets, Results, and Degree certificates in hand/Hard copy (Graduation Degree/Diploma / 12th /10th)
- Work Mode - Work from the office
- Working Days - 5 Days a week and rotational weekly off
- Shift Type - Night Shift (1st Login 5:30 pm to last login 12 am)
- Working hours - 9 hrs and a 1-hour break
- Interview Rounds :
- HR Interview
- Aptitude Test
- Business Interview
- Aptitude test sections
1) Verbal
2) Analytics/Logic
3) Versant
- Required Candidate profile -
- Excellent verbal and written communication skills in English.
- Fresher/experienced
- Graduate with experience or Fresher Graduates
- Professional in conduct/behavior, appearance, and communication
- Reliability in terms of attendance and timing
- Should not have any commitments part-time courses, regular studies tuitions, etc. that hamper work performance
- Basic Knowledge of Excel
- Experience in Troubleshooting related process
- Ensure Timely & Professional Responses to all Queries
- Transport Facility - No cab facility available
Interested Candidates can share their resumes at Fa*************C@ec***x.com
Job Classification
Industry: BPO / Call CentreFunctional Area:
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Education
Under Graduation: Any GraduatePost Graduation: Any Postgraduate
Doctorate: Doctorate Not Required
Contact Details:
Company: eClerxLocation(s): Mumbai
Keyskills: voice process international voice process customer service communication skills bpo written communication
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