Branch Manager- Retail Branch Banking - Mumbai
- AU Small Finance Bank
- 8 - 10 years
- Mumbai
- 10 months ago
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Job Description
Job description
Roles and Responsibilities
Financial Responsibilities:
- Devise action plan for the Branch and ensure that Liability business (Book size of CASA, yield, fee based income and Business quality) targets for the Branch is met.
- Effectively manages the sales and service environment of the branch.
- Actively identifies and establishes the business relationship with retail customers.
- Strategize sales direction for cross selling and sales planning for the area of function. Monitor and improve sales productivity.
- Responsible for organizing various sales campaign / promotions in the area of function.
- Achieving Business targets on book size, yield, fee-based income and customer quality for the functional area. Leading the team of the branch to achieve the profit targets.
- Support an environment that promotes providing a level of care that makes customers feel welcomed, significant and engaged.
Non- Financial Responsibilities:
- Coordinate with BOSM and Team Leaders for developing Business.
- Customer centric approach and deepening the customer relationships.
- Supervise the day to day functions of the branch including vault, drawer and ATM balancing. Overseeing teller and customer service duties, assisting with customers transactions.
- Provide guidance and support for new product launches.
- Ensure Business Turn Around Time (TAT) superior to competition inline with the standards laid down for the Bank.
- Monitoring and controlling cost of acquisition of local Sales Channel/ FOS, Branch expenditures, Manage Branch Administration.
- Ensure ethical practices in acquisition and servicing.
- Monitor performance of branch on a weekly basis viz. in terms of business targets achieved.
- Responsible for efficient operations, customer service and marketing for all retail banking products.
- Develop alternative channels for CASA business sourcing.
- Proactively seeks solutions that benefit the customer and the bank
Job Classification
Industry: BankingFunctional Area:
Role Category: Retail & B2C Sales
Role: Retail & B2C Sales
Employement Type: Full time
Education
Under Graduation: Any GraduatePost Graduation: Any Postgraduate
Doctorate: Any Doctorate
Contact Details:
Company: AU Small Finance BankLocation(s): Mumbai
Keyskills: Retail Liabilities customer service Branch Manager Branch Handling branch management retail banking Banking Operations Branch Operations Branch Sales retail branch banking Branch Banking
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AU Small Finance Bank
AU is a dream that was started two decades ago as AU Financiers by Mr. Sanjay Agarwal, a merit holder Chartered Accountant and a first-generation entrepreneur. He, along with his dexterous team, embarked on a journey of excellence while enriching lives along the way.We are redefining what a ...
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