Serviceability Architect for Secure Power @ Job Search

Job Description

As we progress with the Serviceability Transformation of our company, we re looking to onboard a Serviceability Architect to define the Serviceability roadmap within the Secure Power Division. Joining the Serviceability Excellence Chapter, they will be responsible for the Services innovation stack within the Secure Power Division, influencing the product roadmap to implement the relevant technical evolutions to enable Services. As a pillar of the Serviceability Transformation, they will need to deliver on specific roadmap with a strong focus on the Services Business Growth. This is a Global role that will be preferably located in India, although candidates from Europe may be considered. If you are capable of seeing our product roadmap and medium-term evolution from a services standpoint, and our services roadmap from a product standpoint, this job may be for you.

Main Responsibilities:

• Own the innovation stack on services for the product division roadmap
• Influences the Product Innovation Strategy
• Participates in the innovate stage of product offer development
• Shares with Services Leagues the product roadmaps
• Translates Services Goals into Product Requirements
• Identify Project and product evolutions for Serviceability Experts
• Lead the deployment of the Serviceability Guidelines at Division level for Electrical / Mechanical, Digital and Circular Services
• Drive the technical and business enablement of Services Roadmap through Product development
• Facilitates the collaboration between Services and Product Leagues
• Participate in the incubation and exploration phase of the Offer Creation projects prescribing features and specifications that will enable future services
• Drive the engagement of Services within the Product LoB Leagues with a growth mindset
• Reveal the customers needs related to the offer serviceability and ensure the integration of these needs in the offer roadmap

Interaction:

• Product LoBs: League Leaders, Product Owners, EcoDesign Leaders, Strategy Leaders
• Services LoB: League Leaders, Innovation Leaders

Key Metrics:

• Services Attachment Rate for Division
• Serviceability index for Division Portfolio

Profile:

• Strong knowledge of Services Customer Applications
• Product Expertise in Secure Power
• Holistic (Services / Product) long term vision
• Services mindset
• Vocal and influencer
• Presentation and training skills
• High power of collaboration, influence, and assertiveness
• Technical background and design experience
• Strong initiative and self-motivation
• Critical thinking and problem-solving skills
• Planning and organizing
• Decision-making, renunciation management
• Ability to work cross-functionally with other departments
• Ability to multi-task and deliver high quality results.
• Strong synthesis capabilities and analysis
• Fluent English

Employement Category:

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Keyskills:   product innovation design evolution ecodesign mechanical