Team Leader @ Generation Next Bpo

Job Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers
We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.
Title:Team Lead
Location: Dehradun, UK
Essential Functions

• Working with the Center manager to ensure smooth function of the Amazon transportation operations at Dehradun

-Executing the delivery process from delivery station to customer address

• Ensure enough bandwidth in delivery team to ensure peak time delivery management
• Continuously improve the delivery process and attain a sustained level of delivery performance improvement

Essential Skills

• Strong execution skills, Action oriented, go getter
• Resourceful to identify the way to get things done using limited resources
• Ability to work under pressure situations
• Ability to work and perform station operations independently.
• Ability to work in ambiguous situations and to come out with solutions as per the situations faced.

Analytical Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.
A day in the life
Interact with multiple stakeholders and get things done. Regular show of ownership and bias for action.,

• 1+ years of manufacturing or customer-facing environment experience

• Bachelor's degree

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Team Leader

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Keyskills:   continuous improvement facilitation performance management action oriented transportation operations delivery performance