Hiring For international voice @ CareerNet Technologies

Job Description

Role: Customer support/ AR Associate

Location: Bangalore

Work Schedule(# of Working Days): 5 Days working and Sat and Sunday fixed off

Work Timing: US shift

Salary: 16000-18000

Eligibility Criteria :

• BE / Graduates/ Post Graduates / Diploma Holders
• Excellent communication skills.
• Basic Computer skills.

Job Description :

l Identify potential process improvements, trends, issues and escalate to Supervisor through calling.

l Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs.

l Be part of all the training session to gain knowledge towards RCM.

l Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions

l Identify the accounts which does not require calling and can be fixed by Analyst to resolve

l Logical thinking to identify the trends, resolve accounts for an error free account

l Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary

Selection Process :

• HR Discussion
• Business Rounds
• Versant

For more details & to schedule your interview slot call or Whatsapp Elsa @ 9994073*** or Email: el***************j@ca******t.in

Thanks & regards

Elshada .S

9994073***

Job Classification

Industry: BPO / Call Centre
Functional Area:
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: MPHIL in Hotel Management

Contact Details:

Company: Careernet Technologies
Location(s): Bengaluru

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Keyskills:   US Shift Customer Support Good Communication In English International Voice Process night shift Customer Service Bpo Customer Service Healthcare Bpo Semi Voice fresher Bpo Voice Good Convincing Skills communication skills