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Assistant Manager (Operations for Inbound) @ Kpr sugar apperals

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 Assistant Manager (Operations for Inbound)

Job Description

    Monitoring agent calls and provide feedback Analyzing portfolio performance through calls monitored and performance reports Improving performance through interventions Leading and participating in client calls Continuous portfolio performance improvement Eligibility Criteria Prior experience of call monitoring Good interpersonal skills Excellent Communications Skills (Both Written & Verbal) Should have knowledge in providing feedback, calibration Ability to transfer knowledge & check applicability Self-Starter, Flexible and Willing to Stretch for Business Need Computer knowledge which includes word, excel, power point Graduate degree preferred but can consider HSC or Diploma holder Location: Bangalore,

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Assistant Manager (Operations for Inbound)

Contact Details:

Company: 1Point1
Location(s): Other Karnataka

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Keyskills:   Call monitoring Interpersonal skills Communication skills Calibration Knowledge transfer Computer knowledge

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Kpr sugar apperals

Kpr sugar and apperals ltd