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Urgent hiring For Process Trainer & Sales @ Teleperformance

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 Urgent hiring For Process Trainer & Sales

Job Description

Hello Everyone,


Urgent hiring for Trainer in Teleperformance. Below are the details mentioned:


ROLES & RESPONSIBILITIES:


  • Develop digital and print educational material (e.g. videos and manuals)
  • Organize classroom-style seminars about product features and sales techniques
  • Conduct role-playing activities to develop interpersonal skills (e.g. negotiation, teamwork and conflict management)
  • Identify individual and team skills gaps
  • Schedule regular training sessions (e.g. monthly or quarterly)
  • Ensure new hires take on basic sales training courses, including communication and troubleshooting skills
  • Liaise with managers and encourage on-the-job coaching (e.g. how to handle difficult client cases)
  • Coordinate mentorship programs for new customer service representatives
  • Assess the impact of each educational course on staff performance and client satisfaction
  • Maintain updated records of training curricula and material


OTHER DETAILS:


Minimum qualification is Graduate

Must have good communication skills

Must have minimum 1 year experience as Process Trainer




Interested candidates can directly call on 8512045*** or can share resume on Ne********8@te****************s.com


Regards

Neha

Human Resource


Job Classification

Industry: BPO / Call Centre
Functional Area:
Role Category: Corporate Training
Role: Corporate Training
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate

Contact Details:

Company: Teleperformance
Location(s): Noida, Gurugram

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Keyskills:   BPO Process Trainer Sales Trainer Training TNA domesntic Product Trainer TNI

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₹ 4-6 Lacs P.A

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Teleperformance

Motivated by challenges and delivering exceptional outsourcing services for over 20 years, Teleperformance in India is a leading provider of Digital Integrated Business Services. We offer omnichannel Customer Experience Management, Back-Office Services and Transformation Solutions to leading glo...