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Senior Business Systems Analyst @ Equinix

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 Senior Business Systems Analyst

Job Description

  • Partners with Business Groups to ensure delivery of applications aligned to the business and IT strategy, as well as the support of those applications
  • Works with Business Groups to define their global IT requirements and to analyze appropriate solutions
  • Manages projects from inception to completion with matrix, global teams

Responsibilities

Business Requirements Analysis

  • Partners with business stakeholders to analyze, define and document business requirements, within and across functional areas

  • Drives best practices during requirements gathering and modeling

  • Has a strong focus on gathering core requirements, beyond stated requirements and correctly places these within a broader context

  • Understands business environment and helps to connect/align relevant business stakeholders


Process Modeling and Design

  • Partners with business stakeholders to analyze, define and document business processes within and across functional areas

  • Drives best practices during requirements gathering and modeling

  • Understands business environment and helps to connect/align relevant business stakeholders


Stakeholder Management

  • Manages stakeholder expectations and communications within and beyond functional track

  • Knows business environment well enough to identify and proactively include the correct stakeholders

  • Interacts regularly with senior management level stakeholders, and demonstrates value from realized projects


Solution Design

  • Responsible to design and document cross-functional and global solutions, drawing on functional expertise of functional and technical team members or vendors, as appropriate

  • Advises on solutions prepared by peers or supporting team, and champions good design practices


Documentation

  • Documents and reviews broader team documentation

  • Supports team in identifying and defining relevant documentation templates pertaining to solution delivery

  • Is a champion for knowledge transfer to enable/empower other team members


Functional Design

  • Develops functional designs for applications, integrations and conversions

  • Ability to work on multiple functional areas and integrations with third party products

  • Keeps up to date with industry trends and vendor capabilities to produce robust functional designs

  • Reviews functional designs and obtains sign-offs with the cross functional business and IT teams

  • Provides inputs into business processes based on design capabilities

  • Champions sustainable, forward-looking functional designs


Architecture

  • N/A


Testing Test Design

  • Coordinates integration testing, validates test cases with stakeholders for user acceptance testing and training, and obtains sign-offs

  • Coordinates defects clarification, triage and coordinate resolution with engineering teams


Project Management

  • Manages multiple application releases and projects

  • Manages stakeholder expectations

  • Designs release scope and schedule in line with business goal, prioritization and IT capacity


System Configurations

  • Configures applications in line with business goals

  • Designs forward looking configurations by recognizing future needs aligned with the business roadmap

  • Develops configuration standards


Day to Day Support (Production Support)

  • Supports and trains junior resources and oversees quality in triage and troubleshooting practices

  • Leads troubleshooting efforts on critical issues with cross functional teams through resolution

  • Identifies improvements to address repeat issues


Training and Change Management

  • Works with functional leadership teams to set expectations and conduct planning and execution of SME training activities

  • Defines, communicates, and implements support and engagement plans

  • Analyzes adoption rates and issues and assesses business case realization and proposes solutions to improve


Vendor Management

  • Manages/leads individual consulting resources as assigned

  • Participates in vendor advisory boards and user groups


Vendor Application Technology Evaluation

  • Executes medium-scale vendor evaluations, pricing negotiations and software acquisitions

  • Prepares management communications and gets stakeholder input for recommendations


Qualifications

  • 7+ years experience in a similar role.

  • 3-5 Years experience in one or more of the following:

    • Oracle Pricing

    • Oracle CPQ

    • PriceFx

  • 3-5 years experience in Agile software development environment

  • 3-5 years experience in designing and solutioning SaaS based Q2C solutions

  • Bachelors in Information Systems, Business or related field

Job Classification

Industry: Internet
Functional Area:
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Doctorate Not Required

Contact Details:

Company: Equinix
Location(s): Canada

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Keyskills:   Change management Production support IT strategy Project management Consulting Agile Management Oracle Stakeholder management Troubleshooting

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Equinix

Equinix (Nasdaq: EQIX) is the worlds digital infrastructure company, enabling digital leaders to harness a trusted platform to bring together and interconnect the foundational infrastructure that powers their success. Equinix enables todays businesses to access all the right places, partners and pos...