Onboarding Specialist - Hyderabad @ Randstad

Job Description

Role & responsibilities

The success of the role will be driven by:

• Clarity of work and training provided to the offshore team
• Quality and timeliness of feedback especially during ramp-up
• Regular review of the effort and outcomes between onshore and offshore teams
• In addition to training, job aids to assist offshore team
• Timeliness and accuracy of data provided in the prepped recon.
• The inclusion of the offshore team in daily huddles and regular communication

Key Role and Responsibilities

Support our onshore team with reports for their reviews. Some of the reports are mentioned below:

Contingent Report

Expiring I-9 Report

I-9 Complete/Not Assigned Report

Weekly Not Clear Report

Weekly 10+ Days to Onboard Report

Weekly RITS Start Confirmations

• Talent Screening support:

Review various screening tools/websites for background and drug test updates.

Upload completed screens to eStaff for audit purposes.

• Email Template Communication

Send templated emails to field team when talent has gone unresponsive at 48/72 hours, as requested by onshore team.

Send adjudication notification

Key Skills Required

• Attention to Detail
• Comfortable working in multiple systems
• Proficient in Microsoft Office and Google Suite products such as Gmail, Google Sheets, and shared drives
• Strong Communication Skills
• Ability to respond to customer needs with speed and accuracy
• Willingness and eager to learn; is curious
• Demonstrates Adaptability - Learning Randstad Pace
• Connect the dots and understand dependencies
• Acts with a sense of urgency
• Openly receives feedback
• Ability to multi-task and prioritize work
• Accountable for personal results and teamwork
• Adherence to deadlines
• Focus on accuracy

Preferred candidate profile

• Bachelors degree
• Prior experience in US onboarding or screening
• Minimum of 4 years of experience in managing tasks as mentioned in the earlier sections of job description
• Knowledge of Randstad operations and systems is an asset
• Basic excel and reporting

Job Title: This position will report into Team Lead (or above) as per ROS org structure and needs

Shift Timings: 9 hours(6.30pm-3.30am)

Job Classification

Education

Contact Details:

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Keyskills:   I9 US Onboarding