About the Role
You will be responsible for reaching out and supporting customers in their car buying journey with Spinny. You will play a critical
role in customer engagement and must understand customer requirements to recommend products according to their needs.
Key Responsibilities Include:
Building a relationship with the customer over call as the first point of contact from Spinny
Engaging in active listening with callers, making recommendations for products or services that may enhance their journey
Utilizing software, databases, scripts, and tools appropriately
Understanding and striving to exceed call center metrics while providing excellent customer service
Scheduling customer visits to retail hubs for the hub teams to take further
Requirements:
1+ years relevant work experience in Tele-sales
Graduate degree
Fluent verbal communication skills English and regional language
Keyskills: inside sales kannada tamil telugu telesales outbound sales
(Spinny) We are one of the fastest growing organizations catering to the buying needs of the customers by tapping and unleashing the used car market and guaranteeing a customer experience that's seamless and worthwhile. Working on a transactional and fulfillment marketplace model, Spinny is the go-t...