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COMPANIES REQUIRED POSITION IN OVERSEAS
"Quality Assurance Specialist"
We found your CV is suitable as per availability OF "Quality Assurance Specialist" Jobs in Canada
(100% assured job )
Client Interviews in Progress.
Job Location : Canada
Salary Structure : (50,000 US $ - 60,000 US $) Yearly
Other benefits- free fooding, accommodation, air tickets, vocational air tickets, cab facility, allowances, free education for children, pensions, medical facility, sponsor your relatives, migrate with your family, no bond.
Duties & responsibilities will be almost similar as per your current profile.
Process Time - 4 5 months
Quality Assurance Specialist Telemarketing Job Responsibilities:
Ensures accuracy of information and quality of delivery by monitoring telephone calls; recommending improvements.
Quality Assurance Specialist Telemarketing Job Duties:
Determines telemarketing quality standards by studying inbound and outbound calls and customer service presentations; conducting test calls to telemarketing service representatives on new products.
Verifies telemarketing results by measuring skills in use of scripts, product knowledge, sales and service ability, greeting, diction, listening, etiquette, objection handling, efficiency, and courteous close of call.
Provides feedback to telemarketers by monitoring calls; monitoring feedback for external vendor programs; conducting monthly help sessions.
Evaluates telemarketing approaches by rating effectiveness of telemarketing service representatives; providing quality ratings; identifying training needs; developing training programs; conducting training.
Directs quality initiatives by requiring adherence to quality assurance policies and procedures; developing new models; implementing changes.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Quality Assurance Officer Duties and Responsibilities:
Quality Assurance Qualifications / Skills:
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If you are interested for the same please reply with your updated CV,
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RCIC New Delhi
Recruitment Canada & Immigration Canada
Mobile : +91 - hidden_mobile (Contact Timings 9:30 PM to 6:30 PM)
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Website: http://rcic.co.in/
Keyskills: qc inspection qa analysis quality control process improvement strategic planning quality assurance dealing with complexity emphasizing excellence analyzing information