Job Description
:
- As a KAM, you would be the single point of contact between the key clients and the internal teams.
- Client Relationship Building - The KAM would be responsible for building effective relationships with some of the key clients and maximizing revenue from the assigned existing accounts.
- Apart from building strong communication channels at all levels of the client's organization, the KAM would also be responsible for setting proper expectations and ensuring that performance is maintained
- Identifying upselling opportunities across the key existing clients and expanding relationship with them by continuously proposing new solutions and ensuring that revenue enhancement is achieved in line with the company's objectives
- Coordination with internal stakeholders - Collaborating with the operations team to ensure that the delivery and lead generation activities are aligned to the client mandate, preparing a detailed execution plan & making monthly progress reports to track and monitor performance vs target
- Conducting regular review meetings with the client to keep them apprised of the progress of their campaigns, gather feedback from them and facilitate troubleshooting wherever necessary, present future plan of action along with forecasts using key account metrics.
Requirements: - Strong negotiation skills, with the ability to follow-through on client contracts
- Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
- Result-oriented and self-motivated to quickly iterate to deliver desired outcomes
- Experience in interacting with key client executive influencers, and building trusted relationships across the client organization
- Hunter mentality that builds win win relationships
Eligibility: - Premium College - Either B Tech/MBA
- Work Experience: Minimum 3 Years
Employement Category:
Employement Type: Full time
Industry: IT - Software
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Collegedunia.com - Key Account Manager
Contact Details:
Company: Collegedunia
Location(s): Noida, Gurugram
Keyskills:
building effective relationships
talent pool
key account
lead generation
negotiation skills
client relationship
revenue enhancement
communication skills