Guest Relations Executive
- Adhaan Solution
- 1 to 2 Yrs
- Mumbai
- 11 months ago
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Job Description
Job description
Roles & Responsibilities
- Responsible in assigning guests to tables, maximizing the utilization of the space to the best advantage.
- Making sure that every guest is greeted, seated promptly and well attended.
- To ensure that guest on every table receives attention and service.
- To be familiar with the daily station assignments of staff.
- To monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
- To collate guests feedback and maintain and update the guest history system.
- To prepare a monthly report of guest comments, guest list and report that assist business decision.
- Fully understand the operation of the restaurant and Service Sequence.
- To be constantly aware of activities of the hotel.
- Assist in preparation and distribution of all promotional material.
Requirements
- Require Female Candidates
- Must be presenatable
- Good communication skills
- 1 to 2 years experience
Employement Category:
Employement Type: Full timeIndustry: Hotel / Restaurant
Role Category: Front Office / Guest Relations
Functional Area: Not Applicable
Role/Responsibilies: Guest Relations Executive
Contact Details:
Company: Adhaan SolutionLocation(s): Mumbai
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Keyskills: guest service guest booking guest relationship management guest handling guest relations hospitality
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₹ 2.5 - 6 Lakh/Yr
Adhaan Solution
A name to reckon with in effective HR solutions today, Adhaan Solution Pvt Ltd was established in the entrepreneurial capital of Gujarat- Ahmedabad in 2010. As one of the fastest growing HR solutions companies in the state, we pride ourselves on the services and support offered by the company to i...
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