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Service Delivery Manager - Hyderabad @ Indusind Bank

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 Service Delivery Manager - Hyderabad

Job Description

The Service Delivery Manager will be responsible for overseeing the delivery of high-quality services to clients, ensuring compliance with SLAs and client expectations.
Key responsibilities include managing service teams, resolving customer issues, and continuously improving service delivery processes.
Strong leadership, problem-solving, and communication skills are required, along with a customer-centric approach to service management.

Job Classification

Industry: Banking
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Service Delivery
Role: Service Delivery Manager
Employement Type: Full time

Contact Details:

Company: Indusind Bank
Location(s): Hyderabad

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Keyskills:   project management operations management service management service delivery service delivery management program management it operations management problem management change management incident management transition management itil sla management

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Indusind Bank

IndusInd Bank Ltd. is a Customer-focused, technology-based, ISO 9001:2000 certified new generation private sector Bank with ambitious growth plan is looking for the following position.