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Process Associate - Pune - IGT Solutions - 0

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 Process Associate - Pune - IGT Solutions - 0

Job Description


Process: - Customer Service Associate (Voice)

Job Role: - 1. Ticket booking. cancellation, Flight delays

2. Solving queries related to Refund and baggage's.

3. Informing customers related to the flights.


Skills Required: Exp in GDS or Amadeus, Sabre or knowledge in same ,is must .


Qualification: -

  • HSC
  • Graduation

Extra Benefits: -

  • Performance based Incentives
  • Overtime

Shift Time & Week Off: -

  • 6 Days working 24*7 Rotational Shifts (Including Night Shifts).
  • 1 Rotational Week Off.

Communication: -

  • Good in English Communication

Transport : One way to people coming under transport boundaries.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: IGT Solutions
Location(s): Pune

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Keyskills:   Good English Communication GDS Galileo Travel Process Sabre International Ticketing Amadeus

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₹ 1.25-3.5 Lacs P.A

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IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...