Project Manager - Business Transformation
- Marthandam College
- 7 to 10 Yrs
- Mumbai
- 11 months ago
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Job Description
Job Title Project Manager - Business Transformation (Corporate & Wholesale Banking) Transformation
Grade : AVP, DVP, VP1
Department Wholesale Banking Transformation
Location: Mumbai
Eligible Grade : AVP, DVP, VP1
Reporting To Head - Transformation : Wholesale Banking
Position Purpose:
- Candidate in this role will be required to interact with cross functional stakeholders of corporate & wholesale banking units in operations, product & business verticals & drive high impact initiatives.
Position Responsibilities:
- Manage large scale business transformation projects/initiatives in bank's wholesale & corporate banking units
- Identify opportunities for improvement & implement the same using suitable process reengineering techniques
- Use LEAN / Six Sigma methodologies & drive quality oriented culture within bank
- Use digitization / automation tools & revamp critical customer journeys to deliver superior customer experience
- Conduct in depth data analysis & prepare business case with keen eye on ROI
- Liaison with multiple support units of bank like Risk, Compliance, Technology , Product, Business, Legal etc to archive end objectives of projects
- Manage senior management expectations & ensure continual engagement via periodic reviews/updates
- Connect dots to form bigger picture & ensure holistic delivery of solutions
- Manage projects end to end & ensure timely delivery of proposed solution
Qualifications and Experience Requirement
Qualifications :
- Essential BE/CA/MCA/Graduate + MBA (tier 1/2 institutes preferred) - Consulting experience will be added advantage
Essential:
- Threshold Competencies
- Execution with speed
- Ability to get the job done and deliver results within timeframes without compromise on quality/ standards
- takes initiative to simplify problems for the team by creating frameworks/ structure/ stakeholder buy in;
- Navigates through the system to create efficiency for self and team;
- Prioritizes for self and team;
- Reviews, monitors and measures performance; follows through with team on projects/ tasks/ actions to ensure closure
Collaboration :
- Ability to build relationships and work together
- Thinks through and garners internal support for possible external partnerships which might be mutually beneficial
- Maintains a collaborative working relationship with other support functions like risk and operations.
Customer centricity :
Ability to work keeping customer at the heart of everything
- maintains an 'open door' policy for staff and clients to be aware of client issues at all times,
- leads by example; works through customer issues with team to ensure resolution
- thinks through and implements small innovations (product/ process) keeping customer delight in mind
Entrepreneurship :
- Ability to set up things from scratch
- Can multi tasks;
- comfortable operating in a constantly evolving environment;
- works towards building fungible skillsets within team, promotes flexible learning;
- recognizes opposing/ different viewpoints;
- displays ability to take pressure
Leadership Competencies :
- Innovation
Definition: Ability to foster and initiates new ideas, methods and solutions.
Demonstrated Behaviours exhibited:
a) thinks out-of-the-box; thinks of new ideas/ opportunities/ products keeping an eye on the environment; thinks through resources and contacts to implement ideas;
b) Innovates to simplify process/ system/ customer experience
c) Open to new ideas, encourages team members to think of out-of-the-box solutions
d) Approachable, acts as the sounding board for subordinates to discuss new ideas; weighs pros and cons in a neutral manner
Strategic thinking
Ability to connect the dots
a) Connects the dots, continuously scans environment, aware of the competition/ market trends/ opportunities;
b) Looks at pros and cons of an issue/ proposal keeping an eye on the overall risk appetite of the bank;
c) Makes an independent assessment of a situation by reading through all relevant documents/ by travelling to a location/ speaking with relevant people;
d) Appeals to data reason facts and figures to anticipate future risks to the bank
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Employement Category:
Employement Type: Full timeIndustry: Management Consulting / Strategy
Role Category: Sales / BDSite Engineering / Project Management
Functional Area: Not Applicable
Role/Responsibilies: Project Manager - Business Transformation
Contact Details:
Company: Mount TalentLocation(s): Mumbai
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Keyskills: six sigma customer relations large scale business transformation java corporate banking delivery data analysis project management
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