L3 Support Engineer (Fresher To 6month) | Pune @ Software Company

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L3 Support Engineer (Fresher To 6month) | Pune

Software Company
0 - 1 years
Pune
1 year ago
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Job Description

As an L3 support engineer, one of the primary responsibilities is to troubleshoot complex technical issues and provide solutions to end-users
When an issue cannot be resolved by L1 or L2 support teams, it is escalated to the L3 support engineer.

Required Candidate profile

Strong documentation skills for technical guides.- Rotational shifts (Including night shift)
Tech/ Tools - Linux, Database queries (SQL & MongoDB)
Excellent communication, both verbal and written.

Job Classification

Industry: Software Product
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Software Company
Location(s): Pune

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Keyskills: L3 Support L1 L2 L3 Troubleshooting

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₹ 2-3 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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L3 Support Engineer (Fresher To 6month) | Pune @ Software Company

Home > Voice / Blended