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Walkin Drive at Rivera Manpower

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 Walkin Drive at Rivera Manpower

Job Description

HI Warm Greetings,


We Are Hiring!


You can call us /whatsapp and book your interview slots

Deepa -9380300*** / Manoj : 8310474*** / 7829336***


We are looking for Graduate freshers with strong technical skills and excellent communication abilities to join our team as Technical Support Associates.
If you are a quick learner with a passion for solving technical issues, this is the perfect opportunity for you!


Key Responsibilities:

  • Provide technical support and troubleshoot Microsoft product-related queries (Windows OS, Office Suite, etc.)
  • Resolve issues related to software installation, system configuration, and performance
  • Deliver excellent customer service by communicating effectively and addressing client concerns professionally
  • Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps
  • Log and document all technical issues in ticketing systems and escalate complex issues when necessary
  • Provide step-by-step instructions to customers to resolve technical problems
  • Ensure a high level of customer satisfaction through timely issue resolution

Skills & Qualifications:

  • Graduate in any discipline (freshers are welcome)
  • Strong knowledge of Microsoft technologies (Windows, Office, etc.)
  • Excellent oral and written communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving and troubleshooting abilities
  • Willingness to work in shifts

Why Join Us?

  • Competitive salary package
  • Growth opportunities within the company
  • Training and development programs
  • A supportive and collaborative work environment

Regards,

Chethana : 7829336***


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Rivera Manpower
Location(s): Bengaluru

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Keyskills:   international bpo customer service Technical Voice Process L1 Support freshers hardware support hp international voice IT Support Voice Support customer support dell technical support Technical Helpdesk tesco IT helpdesk

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₹ -5 Lacs P.A

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Rivera Manpower

Rivera Manpower Services We currently hire for Ernst Young (EY) / IBM / Dell / Hewlett-Packard (HP) / Siemens / Infosys / Amazon / American Express (AMEX) / HGS / Gallagher Solutions / Capita Solutions / Altisource / First Advantage / JP Morgan Chase / Pole to Win (Japanese based company) / 24[7...