Customer Relationship Executive - Rajkot
- Perfect Technology
- 0 - 2 years
- Rajkot,Gujarat
- 11 months ago
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Job Description
Responsibilities:-
- Planning and delivering CRM strategies across the organization with a view to retaining existing customers, increasing brand loyalty and expanding the company brand.
- Deciding on a final CRM structure and architecture that will work seamlessly across the business and capture crucial information along the sales funnel.
- Making sure the customer database is correctly segmented for targeted marketing activities.
- Collaborating with other departments ensure the CRM strategy works well for every aspect of the business.
- Development of testing strategies to guarantee the most efficient approach for the organization and its customers.
- Coming up with creative ideas, preparing proposals, overseeing the production process & execution and reporting the results to the relevant people.
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
Job Classification
Industry: Agriculture / Forestry / Fishing (Agri-tech)Functional Area:
Role Category: Retail & B2C Sales
Role: Retail & B2C Sales
Employement Type: Full time
Education
Under Graduation: Diploma in MechanicalPost Graduation: MBA/PGDM in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate
Contact Details:
Company: Perfect TechnologyLocation(s): Rajkot,Gujarat
Keyskills: sales Communication Skills Time Management Skills customer relationship CRM Management customer service Key Account Management Teamwork MS Office Verbal Communication Marketing Strategies crm
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