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Jio Fiber Home Connect Training Lead Job in @ Mifm Operations

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 Jio Fiber Home Connect Training Lead Job in

Job Description

    Job Title: Jio Fiber Home Connect Training Lead

    Industry: Telecom/Digital

    Functional Area: Human Resources & Training

    No. of vacancies: 1

    Education: Master's Degree / Diploma in Human Resources

    Experience: 6 to 10 years

    Annual Ctc: 8 to 12 L

    Job Location: Lucknow - Shq

    Mandatory Key Skills:

    1. Product service knowledge
    2. Knowledge of It tools usage
    3. Planning and organizing skills
    4. Team management skills
    5. Execution skills
    6. Communication skills
    7. Coaching skills
    8. Customer focus

    Job Description

    1. Conduct train the trainer programme for master supervisors and trainers of partners
    2. Carry out revalidation training for Jio giga fiber associates, engineers and supervisors
    3. Execute performance coaching and on-field mentoring
    4. Manage trainings on how to handle premium customers for Jio fiber engineers
    5. Articulate and draft actual field scenarios and share them with teams at head-quarters
    6. Support national head quarter teams in designing vernacular content
    7. Plan and execute buddy ride with newly hired master supervisors
    8. Ensure handholding of master supervisors for first 30 days
    9. Monitor and audit buddy ride and certification for Jio fiber engineers / associates
    10. Drive periodic audit of training infrastructure readiness at partner premises
    11. Lead audit of training batches at Jio center and partner premises
    12. Conduct periodic recertification of trainers and facilitators
    13. Pilot mock home readiness with all connected devices

Employement Category:

Employement Type: Full time
Industry: Telecom / ISP
Role Category: HR
Functional Area: Not Specified
Role/Responsibilies: Jio Fiber Home Connect Training Lead Job in

Contact Details:

Company: Jio Platforms
Location(s): Lucknow

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Keyskills:   training delivery training mentoring product training team management skills product service coaching

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Mifm Operations

Mifm Operations Private Limited