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Customer Service Representative @ Intouch

Home > Customer Service (International)

 Customer Service Representative

Job Description

About the Job: Are you a customer service professional with an interest in technology If so, this could be the role for you! We are looking for a self-motivated individual with excellent technical background.

 Job Responsibilities:

  • Solve customer customers issues via Chat.
  • Collaborate with customers and advise about technical issues. Answer questions regarding issues, and make recommendations.
  • Manage customer expectations regarding estimated response times.
  • Go the extra mile to engage with customers, solving their issues and ensuring satisfaction.

Candidate Profile:

  • A minimum understanding of customer service.
  • Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
  • The ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
  • Excellent Communication Skills,  Problem Solving and Customer Service Skills
  • Strong analytical & Interpersonal skills

Preferred Skills/Abilities/Exposure:

  • Graduate/Post Graduate
  • Should possess effective and excellent communication skills (Verbal & Written)
  • Willing to work in Night Shifts (24/7)
  • 100% Work from Office

Perk and Benefits:

  • PF and ESI / Health Insurance
  • 2 way transportation both pick up & drop
  • Incentive plans based on performance
  • 5 working days with 2 week offs

 

If interested, please reach out to the below number.

Name: Rohit Mathew Abraham

Phone No: 7032715***

Email ID: ro****************m@24********h.com

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative

Contact Details:

Company: 24-7 Intouch India
Location(s): Hyderabad

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Keyskills:   customer service technical support customer relationship international bpo

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ 1.5 - 2.0 Lakh/Yr

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Intouch

Building No: 2A, 4th Floor Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad, Andhra Pradesh, India