Mega Walk-in Non Voice Process - 22nd May-31 @ Square Bpo Services

Job Description

(Non-Voice): Email Support Advisor(WFO Only)

Our ideal candidate shall have excellent customer service skills and be passionate about helping customers.

Candidates need to understand customer expectations clearly using effective probing techniques and resolve the issues accordingly.

Job Responsibilities:

Basic Email Etiquette and basic computer skills

Good Communication skills in English.

Responsible to provide excellent customer service, solving questions and complaints related to customer queries

Responsible for handling Emails from new and existing customers regarding a variety of requests

Should be able to handle Emails resolving customer queries

Ability to write, read and speak English to suit business needs Willing to work flexible Shifts (24/7)

Preferred:

Any Undergraduate can apply

6 Day working/Rotational Week off

Female: Maximum shift till 8 PM

Male: Maximum shift till 1 AM Freshers can apply

Package:

Fresher: 1.86LPA + Incentive (11,000/- Take home)

1 Year Experience: 1.99LPA + Incentive (12,000/- Take home)

2 Years Experience: 2.13LPA + incentive (13,000/- Take home)

Perks & Benefits:

PF and ESI / Health Insurance

Night Shift Allowance

Performance Incentives

Opportunity to grow internally with our Internal Job Postings

Interested candidates can call 

 

Nandini- hidden_mobile

Varsha- hidden_mobile

Shivani- hidden_mobile

Mahesh- hidden_mobile

Reethika- hidden_mobile

Nani- hidden_mobile

Praveena- hidden_mobile

 

Location:

SQUARE BUSINESS SERVICES PVT LTD,

White House, Ground FLOOR BLOCK-3,

Begumpet, Hyderabad, Telangana 500016.

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Mega Walk-in Non Voice Process - 22nd May-31

Contact Details:

Company: Square BPO Services
Location(s): Hyderabad

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Keyskills:   customer care non voice process english email support customer care support