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Mega Walk-in Square Business services Voice @ Square Bpo Services

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 Mega Walk-in Square Business services Voice

Job Description

(Voice): Customer Support Advisor

Our ideal candidate shall have excellent customer service skills and be passionate about helping customers. Candidates need to understand customer expectations clearly using effective probing techniques and resolve the issues accordingly.  Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied.

Job Responsibilities

    • Basic Telephone Etiquette and basic computer skills
            Good Communication skills in English and Hindi        Responsible to provide excellent customer service, solving questions and complaints related to customer queries        Responsible for handling calls from new and existing customers regarding a variety of requests         Should be able to handle inbound calls resolving customer queries
    • Ability to write, read and speak English to suit business needs
    • Willing to work flexible Shifts (24/7)
     Preferred:
    • Any Undergraduate can apply
    • 6 Day working/Rotational Week off
    • Female: Maximum shift till 8 PM
    • Male: Maximum shift till 1 AM
    • Freshers can apply
     Package:
    • Fresher: 1.86LPA + Incentive (12,500/- Take home)
    • 1 Year experience: 1.99LPA + Incentive (13,500/- Take home)
    • 2 Years experience: 2.13LPA + incentive (14,500/- Take home)
     Perks & Benefits:        PF and ESI / Health Insurance        Night Shift Allowance        Performance Incentives        Opportunity to grow internally with our Internal Job Postings .
  • Interested candidates can call
  •  Praveena- hidden_mobile
  • Nandini- hidden_mobile
  • Shivani- hidden_mobile
  • Mahesh- hidden_mobile
  • Reethika- hidden_mobile
  • Varsha- hidden_mobile 
  • Nani- hidden_mobile
  •   Location:SQUARE BUsiness Services PVT LTD, White House, 1st FLOOR BLOCK-3, Begumpet, Hyderabad, Telangana 500016.

 

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Mega Walk-in Square Business services Voice

Contact Details:

Company: Square BPO Services
Location(s): Hyderabad

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Keyskills:   telugu english customer support hindi customer care

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₹ 2.5 - 3.5 Lakh/Yr

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Square Bpo Services

SQUARE BPO SERVICES PVT LTDSquare BPO Services Pvt Ltd a Staffing Company catering services to its Clients from 2012 We cater our services to all top MNC BPOs across the Country Healthcare, Telecom, Tech Support & Customer Services are our forte.