Job Opportunity For Rta/wfm @ Movate(formerly)

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Job Opportunity For Rta/wfm @ Movate(formerly)

Movate
1 - 6 years
Chennai
3 years ago
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Job Description

Job description

Greetings from Movate (formerly CSS Corp) !!!

Location: Chennai - Ambattur

Work Model: Work from office

Shift : Flexible to work in UK/US timings

Looking for Immediate joiners only.

Drop your resume @ as********************n@mo***e.com

Job Description:Skills:

Proficient in Excel.
Strong analytical skills.
Ability to prioritize and multitask.
Strong interpersonal skills to build and foster stake holder relationships
Excellent written and verbal communication skills.
Proactive issue resolution skills and process improvement.
Ability to positively interface with the Clients.
In-depth knowledge of Project SLA metrics applicable to WPO.

KPI:

Real time queue management
Idle management.
Shrinkage management.
Meet Project SLA.
Provide RCA.
Reporting Accuracy & Timeliness (Project & Associate Level).
Accurate and Timely Exception Processing on IEX/EWFM.
Client Escalation would be a Negative marker

Job Classification

Industry: IT Services & Consulting
Functional Area:
Role Category: Other
Role: Other
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Doctorate Not Required, Any Doctorate

Contact Details:

Company: Movate Technologies
Location(s): Chennai

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Keyskills: WFM Real Time Analyst Advance Excel Queue Management Real Time Analysis RTM RTA

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

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Movate

Movate (formerly CSS Corp), is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries sta...

Job Opportunity For Rta/wfm @ Movate(formerly)

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