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Walkin Interview For SME RCA role @ Cognizant

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 Walkin Interview For SME RCA role

Job Description

3 - 6 yrs exp only


Role & responsibilities

  • Act as a domain expert for project processes and deliverables.
  • Perform Root Cause Analysis (RCA) for issues and provide actionable insights.
  • Collaborate with colleagues and clients across multiple geographies to ensure smooth operations.
  • Handle multiple tasks efficiently while maintaining accuracy and timelines.
  • Support continuous improvement initiatives and contribute to process optimization.

Preferred candidate profile


Excellent written and verbal communication skills to interact with global teams.

  • Strong analytical and reasoning abilities with proven problem-solving skills.
  • Logical thinking and ability to make data-driven decisions.
  • Ability to multi-task and manage priorities effectively.
  • Maps background is not mandatory but will be considered an advantage.

Demonstrated experience in Root Cause Analysis (RCA) and issue resolution

Job Classification

Industry: BPM / BPO
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Hyderabad

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Keyskills:   Root Cause Analysis RCA Mapping Process Improvement

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Cognizant

Job Description:1. Strong organizational and time-management skills with the ability to manage multiple priorities.\n\n2. Excellent verbal and written communication skills.\n\n3. Proficiency in scheduling tools and platforms (e.g., Outlook, MS Teams, Workday or equivalent ATS).\n\n4. Attention to de...