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| Customer Support Executive @ Alborz Manpower

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 | Customer Support Executive

Job Description

Hi All,

We have an opening with one of the leading IT Infrastructure Company for below profile.

Designation - Customer Support Executive

Location - Goregaon

Experience - Freshers or min 1-2yrs

Job Description: 

  • Fresher candidates are also welcome
  • 1- 2 years of experience in international BPO ( handling US / UK customer
  • Excellent oral and written communication skills
  • Work closely with Corporate Individual/Technology team and Operations/Clients.
  • Tagging Incidents / Service Request and recording.
  • Answer calls for inbound internal technical issues.
  • Strictly adhere to the escalation process and inculcate best practices.
  • Interact with client & technology team to get tech issues resolved.
  • Ensure end to end follow up is practiced on Incidents.
  • Applicant should be willing to take initiatives and ownership of issues and drive it to closure.
  • Adherence to accuracy and quality in output delivery.
  • Ready to work in a 24*7 environment across shifts.

Interested candidates please revert with your updated resume on pr*****a@al*******************s.com

Regards,

Prachita

Employement Category:

Employement Type: Full time
Industry: IT - Hardware / Networking
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: | Customer Support Executive

Contact Details:

Company: Alborz Manpower
Location(s): Mumbai

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₹ 1.0 - 2.0 Lakh/Yr

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Alborz Manpower

           “Alborz Manpower Services” is a registered company specialized in HR, Recruitment and Management Services, started in the year 2018 by the team of professionals. We are a team of  energetic and a vibrant people aiming to make the tedious task...