Kotak Mahindra Bank || Digital- RM
- Career Empower
- 1 - 6 years
- Mumbai
- 2 years ago
- Email to a friend
- Report this job
Job Description
Urgent hiring for Kotak Mahindra Bank Limited. For the Post of Virtual Relationship Manager For Location:- Wagle Estate (Thane - West).
=> This is permanent job on roles of the Kotak Mahindra Bank Ltd. with fixed salary + high incentives.
=> This is completely Office-based /In-house Tele-Sales (Outbound Sales) profile, No customer Visit, No face to face interaction, No field work.
Job Designation: Virtual Relationship Manager (VRM)
Job Grade: Assistant Manager M-1 / Deputy Manager-M2
This is "Contact Centre Branch" (Non-Branch Banking) based Job,
Must be Experience:
- Candidate must be carrying at least 1.0 year to 5.0 year experience in sales with Banking or BFSI sectors.
- Other than Banking or BFSI like Outbound Sales, Branch Sales or relevant to our this Job Deception also can apply.
Job Description:
- To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.
- Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets etc.
- This skill will also do sales with assigned customer based mapped to them
- Measure of outcomes NPS, Service Level, Service Quality and Sales.
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
- Complete the logs specified by the process (End-of-day target)
- Adherence to Information Security norms & quality process norms.
- To be aware of and comply with any updates about the process
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided
- to the team as guidelines for improving performance.
Job Locations: Thane-West (Maharashtra)
Salary Package:
- Annual CTC of Rs.2.50 to 3.50 Lac per annum plus performance based high Incentives.
- Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy).
Other Job Benefits & Features:
=> Working Day-: 5 Days working in a week.
=> Two Weekly offs: One fixed off on Sunday and another one is any of Weekday/Saturday.
=> Shift Timing-: This is a completely fixed day shift, the shift timing from 9.30 am to 6.30 pm.
=> This is "Contact Centre Branch" (Non-Branch Banking) based Job,
=> This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.
Candidate Desire:
- Must be excellent communication skills Verbal & Written.
- Good listening skills and strong communication abilities.
- Female would be preferred, between 20-32 years only of ages.
- Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity.
- Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.
Eligibility/Experience Criteria:
- Candidate must be carrying at least 1.0 year to 5.0 year experience in sales with Banking or BFSI sectors.
- Other than Banking or BFSI like Outbound Sales, Branch Sales or relevant to our this Job Deception also can apply.
Education Qualification:
- Minimum Graduate with any stream Or
- Post Graduate with any stream.
Note: Interested candidates need to apply on same or Send / forward CV's/Resumes at: hr***********k@gm**l.com | And write in the subject line "Kotak-VRM-281" we will revert back.
If your profile will be shortlisted we will revert you back.
Job Classification
Industry: BankingFunctional Area: Sales & Business Development,
Role Category: Enterprise & B2B Sales
Role: Enterprise & B2B Sales
Employement Type: Full time
Education
Under Graduation: Any GraduatePost Graduation: Any Postgraduate
Doctorate: Any Doctorate
Contact Details:
Company: Career EmpowerLocation(s): Mumbai
Keyskills: branch sales HNI Mutual Funds NRI digital sales Client Acquisition Telesales Retail Liabilities Bancassurance customer service outbound calling Inbound Life General Insurance phone banking CASA Relationship Manager outbound sales Business Development Branch Banking
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