Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Technical Support Engineer @ Skyleaf Consultants

Home > Technical Support / Helpdesk

 Technical Support Engineer

Job Description

Roles and Responsibilities

  • Provide support to customers across the globe through various channels like Voice, Email and Chat.
  • Answer customer queries on Enlighted's products, solutions, warranty, etc.
  • Remotely troubleshoot, resolve technical issues and problematic situations at customer sites.
  • Provide periodical reports to managers.
  • Participate in creating self-help resources and knowledgebase for customers.

Educational Qualification:

  • BE /B.Tech Any Specialization

Desired Candidate Profile

  • Must have excellent written and oral communication skills.
  • 3+ years in providing technical support to international customers
  • Must be tech savvy with strong knowledge in PC, Linux and Networking fundamentals.
  • Should be familiar with Linux platform and Web applications.
  • Good troubleshooting skills.
  • Adequate experience in Microsoft Word and Excel.
  • Good analytical and problem-solving skills.
  • Should be self-organizing and be able to work with minimal supervision.
  • Willingness to work in 24x7

Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Technical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Technical Support Engineer

Contact Details:

Company: Skyleaf Consultants
Location(s): Multi-City, India

+ View Contactajax loader


Keyskills:   problem solving technical support networking linux administration

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ 1.0 - 2.5 Lakh/Yr

Similar positions

Voice Support Executive (Healthcare)

  • Artech Infosystems
  • 10 Positions
  • Hyderabad
  • 21 hours ago
₹ 0 to 2 Yr

Servicedesk-Technical support

  • Artech Infosystems
  • 1 Positions
  • Bengaluru
  • 23 days ago
₹ 0 to 1 Yr

Tech Support Representative

  • Personal Network.
  • 60 Positions
  • Bengaluru
  • 25 days ago
₹ 1 to 2 Yr

Hiring for service desk/Technical Support

  • Izee Manpower
  • 10 Positions
  • Bengaluru
  • 1 month ago
₹ 1 to 6 Yr

Skyleaf Consultants

Skyleaf Consultants Hiring for their leading client.