Program Manager I, Tech - Bengaluru/Bangalore @ Uber

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Program Manager I, Tech - Bengaluru/Bangalore

Uber
5 - 8 years
Bengaluru
4 years ago
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Job Description

What the Candidate Will Need

5 - 8 years of total years of experience
Accountable for all operational deliverables of UGC (User Generated Content), MEDs (Map error detection) and rtMEDs (real time Map error detection)
SLA compliance
Cost per triage and fix
Quality
Create and/or maintain data reporting/dashboards for UGC, MEDs and rtMEDs ops to showcase business metrics to all stakeholders
Collaborate with engineering and product stakeholders to influence process improvements to achieve cost efficiency and quality
Initiate and implement new ideas to improve the precision/action-ability of UGC, MEDs and rtMEDs algorithms logic.
Manage engagements with multiple stakeholders (regional ops teams in Uber) and ensure delivery of the highest quality to all within the agreed timeline.
Manage vendor teams to carry out operations and execute projects
Represent and Improve upon the current data and task pipelines for UGC, MEDs and rtMEDs to improve process visibility and process efficiency to aid in effective decision making
Identify and follow Up on most pressing needs, not limiting to bugs but also process gaps and tool improvements within the team and across.

Basic Qualifications

Program Management
Scaled Operations
SLQ - Ability to modify and write queries
Map domain expertise

Job Classification

Industry: Internet
Functional Area: Customer Success, Service & Operations,
Role Category: Operations
Role: Operations
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate

Contact Details:

Company: Uber
Location(s): Bengaluru

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Keyskills: Compliance Process efficiency data reporting Manager Program Management Legal Manual Management Vendor Operations

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Uber

Ubertal was created in 2011 in Silicon Valley with the initial objective of helping high growth software companies solve their toughest business challenges. Through this process weve identified common challenges faced by companies and have developed our own software solutions (IP) and co- created s...

Program Manager I, Tech - Bengaluru/Bangalore @ Uber

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