Wan Engineer
- Tata Consultancy
- 5 - 10 years
- Kolkata
- 2 years ago
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Job Description
Dear Professionals
Greetings from Tata consultancy Services
TCS IS HIRING FOR wan engineer
ROLE : WAN ENGINEER
LOCATION: PAN INDIA
EXPERIENECE RANGE : 5-10 Yrs(Relevant)
JD:
Job Duties:
- Rapid response on-call and day-to-day incident management, providing prompt and quick resolutions
- Management and maintenance of the Core Backbone, Internet, and customer connectivity
- Collaborate with 3rd party vendors to utilize troubleshooting tools that can improve the incident resolution times
- Assist in design reviews and subsequent deployment and project work
- Craft support and training documentation to be presented to the front-line support and internal customers
- Understanding client needs by influencing design and tools to improve Product delivery latency and reliability.
- Build strong relationships with internal customers to improve operational time to resolution and improve external customer satisfaction.
- Run strategic analysis and audits on the network estate based on current TR architectural standards.
- Interact and prioritize customer needs utilizing ITIL processes and interacting with problem management and regional service managers.
- Build Technical work instructions to improve performance and enhanced troubleshooting.
- Implement network changes based on the risk and impact analysis following standard processes
- Evaluation of current hardware and software in the network to detect potential failures and fault avoidance
- Represent the second level support team during post incident reviews and communicate to internal customers and management on the outcomes
- Work remotely with teams globally
Required Experience:
- 5 +years experience in proprietary Refinitiv/LSEG products; support of tunneling methods for IDN and Transactions, Elektron Multicast support, Legacy products - Thomson One broadcast support, Autex PDN and CPE support
- 5+ years networking experience in support of high availability / reliability networks with hands on experience of Cisco (ASR1k, ASR9K, Nexus 9K Series) IOS XR, Juniper, platforms, etc
- 3 years experience of advanced analytics and troubleshooting in high pressure environment, working with real time data delivery liaising with front line support
- 2 years experience of using design, modeling and troubleshooting products e.g. Netbrain, Splunk and HPNA, Netflow, Sevone, as well as packet capture and analysis products e.g. Noction IRP, Wireshark, and Accedian
- 1 year of experience in product documentation
- Familiarity with ticketing systems e.g. ServiceNow and ITIL processes, will help, but not a must
Interested candidates pls share your cv to mailid : c.*****a@***.com with subject " WAN ENGINEER"
Thanks,
Nayana. Chinta
Human Resources
Talent Acquisition Group
Tata Consultancy Services
Job Classification
Industry: IT Services & ConsultingFunctional Area: Engineering - Software & QA,
Role Category: DBA / Data warehousing
Role: DBA / Data warehousing
Employement Type: Full time
Education
Under Graduation: Any GraduatePost Graduation: MBA/PGDM in Any Specialization
Doctorate: Any Doctorate, Doctorate Not Required
Contact Details:
Company: Tata Consultancy Services Ltd.Address: Voltas Compound, Yantra Park, Voltas Compound,, Yantra Park Unit no. 6, Pokhran Road No.2,, Thane West, Thane, THANE, Maharashtra, India
Location(s): Kolkata
Keyskills: wan engineer
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Tata Consultancy
Tata Consultancy Services is an Indian multinational information technology services and consulting company headquartered in Mumbai, Maharashtra, India with its largest campus located in Chennai, Tamil Nadu, India. As of February 2021, TCS is the largest IT services company in the world by market ca...
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