Operational Head/Restaurant Manager - Top MNC @ Smart Source

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Operational Head/Restaurant Manager - Top MNC

Smart Source
3 - 8 years
Kochi/Cochin
4 years ago
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Job Description

Operational Head - Top MNC - Punjab/Kochi

Responsibilities:

Ensuring consistent delivery of high-quality customer service as per the company standards in all areas of operations
Diagnosing improvement areas for Customer Satisfaction in creating an effective action plan, and executing the same improve the customer satisfaction scores
Driving 100% execution of operational standards as per the SOP's to deliver ZERO mistakes through proper communication and follow-up. Identifying the bottle necks and seeks support to resolve the concerns
Delivering the cleanliness & Hygiene standards as per SOPs by providing monthly training sessions, giving and acting on the feedback of Housekeeping service providers and ensuring availability of all the required tools, materials and equipment with objective of having clean and hygienic at all times

Interested candidates can share their CVs at ni*a@sm*********e.in

Job Classification

Industry: Film / Music / Entertainment
Functional Area: Administration & Facilities,
Role Category: Administration
Role: Administration
Employement Type: Full time

Education

Under Graduation: B.Sc in Hospitality and Hotel Management, BHM in Hotel Management
Post Graduation: Any Postgraduate

Contact Details:

Company: Smart Source
Location(s): Kochi/Cochin

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Keyskills: operational head customer satisfaction

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Operational Head/Restaurant Manager - Top MNC @ Smart Source

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