System Support Executive / Networking Support @ Black White Business

Job Description

Job description

Dear Candidate,

Huge Openings with TOP MNC - Network Support Engineer / Storage support / Server support /Technical Support (International Voice).

For more information

Contact : HR Niveda @ hidden_mobile

Email-- hidden_email

Location - Bangalore

Designation : Network Support / Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Technical Advisor / TSR / TSO / CCNA

Job Summary:

• BE /BSc /BCA engineers with minimum 1 to 5 years of experience and Cisco certified (CCNA)
• Very good Understanding of TCP/IP and troubleshooting of Network Connectivity
• Experience with Cisco routers, switches and security devices
• Ideal candidate should have experience Routing & Switching & Security
• If experienced in routing and switching the candidate should possess skills in the areas of troubleshooting enterprise networks with the following technologies
• Routing Static routes, EIGRP, BGP and OSPF
• Switching STP, UDLD, ARP, VTP, EtherChannels
• IP Addressing & Subnetting
• WAN MPLS, SDN circuits and interface related issues such as QoS, errors, discards, etc
• Firewall Access list , Stateful Inspection, NAT
• VPN, Tunneling
• Provide Level-1 support and troubleshooting to resolve network related issues.
• Monitor performance and ensure system availability and reliability
• Experience in working in a network operations center is preferred.
• Knowledge of ITIL practices and process is required
• Strong research, investigation and evaluation skills, with a structured approach to problem solving
• Effective skills and experience analyzing technology behavior and issue resolution
• Liaise with TAC, vendors and other IT personnel for problem resolution-ability to work and effectively prioritize in a highly dynamic work environment that includes a global focus
• Experience using Trouble ticketing tools such as Service now/remedy for handling trouble tickets

Other Requirements:

• Strong verbal and written communication skills are a must
• Excellent interpersonal skills and should be a team player
• Strong technology background is required
• Should be flexible with rotational Shifts

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   technical support network support system support